Shipping information
Shipping Information
Lacyne — lacyne.com Last Updated: June 2026
Every Lacyne order is handled with care and dispatched in discreet, unmarked packaging — because what you wear is your business.
📦 Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day.
You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
🚚 Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Europe | 5–10 business days |
| United Kingdom | 5–8 business days |
| United States & Canada | 7–14 business days |
| Middle East | 7–14 business days |
| Rest of the World | 10–20 business days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak periods such as holidays.
💰 Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — join our inner circle to be the first to know.
📍 Order Tracking
Once your order is shipped, you'll receive an email with a tracking number. Use it to follow your parcel directly on the carrier's website.
If you haven't received a tracking email within 3 business days of placing your order, check your spam folder first — then contact us at hello@lacyne.com.
🔒 Discreet Packaging
Every Lacyne order is shipped in plain, unmarked packaging. There is no Lacyne branding on the outside of the parcel and no indication of the contents. Your privacy is always protected.
🌍 International Shipping
We ship to most countries worldwide. Please note:
- Customs duties and import taxes may apply depending on your country. These charges are the customer's responsibility and are not included in our product pricing or shipping fees.
- Lacyne is not responsible for delays caused by customs clearance.
- If a package is refused or undeliverable due to customs issues, return shipping costs will be deducted from any refund issued.
❌ Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay customs duties, we will contact you by email. A re-delivery fee may apply.
Please double-check your shipping address carefully at checkout — we are unable to redirect parcels once they have been dispatched.
⚠️ Lost or Delayed Orders
If your order is significantly past the estimated delivery window:
- Check your tracking number for the latest update
- Confirm your shipping address was entered correctly at checkout
- Contact us at hello@lacyne.com with your order number
We'll investigate and resolve the situation as quickly as possible.
📩 Contact Us
For any shipping-related questions, we're here to help.
Email: hello@lacyne.com Website: lacyne.com
We aim to respond to all enquiries within 24–48 business hours.